Privacy & Cookies

DGI Fireplace Distribution ("DGI", "us" or "we") takes privacy seriously. When you visit DGI’s website dgifireplacedistribution.co.uk (the "website"), we may collect information about you and your interactions with the website. The following Privacy and Cookie Policies explain what information we collect along with how we protect and use that information.
By using the website you consent to the collection, storage and use of your information in accordance with these policies.

Privacy Policy

  • Last updated: 26th October 2016
  • Information We Collect
  • Personal information
    (e.g. your name, business name, telephone number and email address) which you provide by sending a callback request via the website, sending us a message using the website’s contact form or requesting a digital download from the website.
  • Website usage information
    (e.g. the page that led you to the website, pages you visit on the website, frequency of visits, times and dates of visits) provided by Google Analytics.
  • How We Use The Information
  • Personal information
    We use personal information you provide to respond to enquiries and provide links for digital downloads. We may also contact you with information about products and services we provide.
  • Website usage information
    The information from all visitors to the website is aggregated and used to create an overall picture of website use enabling us to see where we can make improvements.
  • How The Information Is Protected
  • Information collected by us
    Any personal information we collect is stored securely, kept only for as long as is necessary and is never shared with any companies or people outside of DGI.
    Once we receive your information it is encrypted to prevent unauthorised access and use. However, as the transmission of information via the internet is never completely secure, we cannot guarantee the security of your personal or other information during transmission to the website and any such transmission is at your own risk.
  • Information collected by Google Analytics
    The information Google collects is stored securely. More information can be found in Google’s Privacy Policy and you can also Opt-out of Google Analytics.
  • Your Rights
    The Data Protection Act 1998 gives you the right to request a copy of the personal information we hold about you. This is known as a Subject Access Request. A standard fee of £10.00 is payable.
  • If any information held by us is incorrect or out of date, you have the right to ask for this to be corrected or updated.
  • You have the right to ask us not to use your personal information to contact you for marketing purposes.
  • If you wish to make a Subject Access Request, correct or update your personal information, or decline further marketing communication, please Contact Us.
  • Third Party Websites
    The website may contain links to the websites of third parties. Please note that these websites have their own privacy policies, and we accept no responsibility or liability for these third party policies.

Cookie Policy

  • Last updated: 26th October 2016
  • Cookies are small text files that usually contain a random, unique mixture of letters and numbers. Websites save cookies to your device to allow them to distinguish you from other visitors, monitor the frequency of your visits and the pages you view, provide customised options and settings and to enable certain website functions to work properly.
    Cookies can easily be removed, blocked or disabled using the security preferences in your web browser.
    You will be informed that the website uses cookies on your first visit and on subsequent visits if the cookie has expired or been removed.
  • Cookies Set By Us
    The cookies we use on the website are to enable certain functions of the callback and contact forms. They do not contain personal information, they are not used for tracking or monitoring and they expire after 24 hours.
  • Cookies Set By Google Analytics
    Like a lot of websites, we use Google Analytics to see how the website is being used. In order to provide this service, Google saves cookies to your device. They do not contain any personal information. More information can be found in Google’s Privacy Policy and you can also Opt-out of Google Analytics.
  • Third Party Websites
    The website may contain links to the websites of third parties. Please note that these websites have their own cookie policies, and we accept no responsibility or liability for these third party policies.